Master (Ass)Blaster Worm
I would just like to extend my personal thanks to the jerk-wad that released the blaster worm. Not because it was an asshole thing to do, trying to cripple the world's web servers, but because it made my day hell. I had to handle phone calls every five minutes, with people asking about it. And that's despite a big article in the local papers, announcement on Microsoft.com and Symantec.com, just to name a few places. Every person, same question. And all this while I was directed to patch all of our servers, because no one bothered to set them on auto update. Or bothered to look into installing a SUS server from MS. (Except me - I mentioned it to my boss weeks ago.)
So I was late for my first appt, moved the second to tomorrow and just felt like I was running ragged around all day. And then we had that company meeting where people just felt alienated and angry. Thankfully, at least in my opinion, things were somewhat resolved. I feel a little better, even if the company is somewhat shaky.